Earthscope Storefront User Guide
- Registering as a Member
- Logging into the system
- Browsing for Products
- Browsing for Products by Product Types & Themes
- Browsing for New Products
- Browsing for Promotional Products
- Shopping Cart
- Search Functions
- Checking Out
- Saving Products
- Order History
- Order Enquiry
- Payment
- General Enquiries
- Suggestions
- My Account
- Changing Login Password
- Unsubscribing from a Mailing List
- Logging Out
1. Registering as a Member
1.1 Registering as a Member Back to Top
- This function allows the customers to register as a member before they can purchase a product.
1) On the first page of Earthscope website, click on the Sign Up link.
2) The following screen will appear.
3) Input the necessary information and click on the Submit button.
Note: If the shipping address is the same as the billing address, check on the Is Same with Billing Address checkbox.
Note: If shipping address is Singapore, it is not necessary to fill in the information under the section of Shipping Information, contact Earthscope Enterprises Pte Ltd at (65) 6270 3367.
Note: To receive future product information, check on the categories checkboxes that you would like to receive.
Note: Your email address will be used as the username for logging into the system.
2. Logging into the system
2.1 Logging into the system Back to Top
1) On the first page of Earthscope website, click on the Sign In link.
2) The following screen will appear.
3) Input the username and password and click on the Sign In button.
2.2 Forgot Password Back to Top
- This function allows the customers to retrieve the password in cases where they forgot their password. The password will be sent to the customers via email.
1) Click on the Forgot Your Password? link in the interface as shown in step 2 under the section Logging into the system.
2) The following screen will appear.
3) Input your email address under the Enter Your Username and click on the Get Password button.
3. Browsing for Products
3.1 Browsing for Products by Product Types & Themes Back to Top
- This section shows the customers how to go about browsing the products.
1) To browse for products based on product type, click on the categories under the By Products section on the left hand panel as shown below.
2) To browse for products based on themes, click on the categories under the Themes section on the left hand panel as shown below.
3) Click on the + sign to expand the categories.
4) Click on 1 of the categories and the products related to the corresponding categories will be displayed on the right hand panel as shown below.
5) Click on either the Product Thumbnail or the Product Code to view the product description.
6) The product description is as shown below.
7) Input the quantity desired into the quantity field and click on the Add to Cart button. Alternatively, you may input the quantity desired into the quantity field followed by clicking on the Add to Cart button in the product listing page.
8) Upon clicking of the Add to Cart button, the product will be added to the shopping cart.
Note: For Poster Products, you can select the desired poster size by clicking on the dropdown list as shown below.
Note: Once the posters products are added, you will be able to see the poster size as well as the quantity that had been added to the shopping cart.
Note: To view the different page sizes, click on the View Page Sizes link. Upon clicking of the link, you will be able to see the different page sizes as shown below.
3.2 Browsing for New Products Back to Top
- This section shows the customers how to go about viewing new products.
1) On the first page of Earthscope website, click on the Click here for more link under New Products section to view the new products.
3.3 Browsing for Promotional Products Back to Top
- This section shows the customers how to go about viewing promotional products.
1) On the first page of Earthscope website, click on the Click here for more link under Promotional Products section to view the promotional products. Alternatively, you may click on the Promotions link underneath the top banner.
4. Shopping Cart
4.1 Adding Products to the Shopping Cart Back to Top
- This function allows customers to add products to a cart for the time being until they decide to checkout.
1) Repeat
steps 1 to 6 under the section Browsing for Products by Product Types &
Themes
2) Input
the quantity desired into the quantity field and click on the Add to Cart
button.
3) Upon clicking of the Add to Cart button, the product will be added to the shopping cart.
4.2 Viewing Products in Shopping Cart Back to Top
- This function allows the customers to view the products that they had added to the cart.
1) On the first page of Earthscope website, click on the Shopping Cart link.
2) The following screen will appear.
3) To review the product description, click on the product.
4.3 Editing the Shopping Cart Back to Top
- This function allows the customers to edit the items (e.g. edit quantity of items, remove items) that they had added to the shopping cart.
1) Repeat
steps 1 & 2 under the section Viewing Products in Shopping Cart
2) To
edit the quantity, change the quantity in the quantity field and click on the Re-calculate
button.
3) To
remove a particular product from the shopping cart, click on the Remove
link next to the product description.
4) To checkout, click on the Checkout > button.
Note: You will be prompt to sign in if you had not signed in before checking out.
5. Search Functions
5.1 Using the basic search function Back to Top
- This function allows the customers to search for an item by using the basic search function.
1) On any page of Earthscope website, input a keyword into the search field and click on the Search button as shown below.
5.2 Using the Advance Search function Back to Top
- This function allows the customers to search for an item by specific criteria.
1) Click on the Advanced Search link on any pages of Earthscope website.
2) The following screen will appear.
3) Check on the fields that you would like to search.
4) To search by price, input the min. and the max. price.
5) Select All Search Criteria or Any Search Criteria under the Display results that meet: section. Select All Search Criteria to display results that meets all criteria and select Any Search Criteria to display results that meets any of the criteria listed.
6) Input the keywords into the Keywords field and click on the Search button.
6. Checking Out
6.1 Checking out your products Back to Top
- This function allows the customers to check out their products after they had completed their shopping experience.
1) Click on the Check Out link on any pages of Earthscope website.
Note: Ensure that your shopping cart is not empty when you check out.
2) If you had not signed in earlier, you will be brought to the Sign In page.
3) Input your username and password and click on the Sign In button if you had not signed in earlier.
4) The following screen will appear.
5) To go back to the shopping cart, click on the Back to Shopping Cart button.
6) To edit the order, click on the Edit Order button.
Note: To change the mode of payment or edit the quantity of the products, click on the Edit Order button to edit the mode of payment and the quantity of the products.
7) The following screen will appear.
8) To go back to the shopping cart, click on the Back to Shopping Cart button.
9) Edit
the necessary information and click on the Calculate & Check Out >
button.
10) To edit the product, click
on the Edit link next to the product information.
11) To remove the product, click
on the Remove link next to the product information.
12) To print the order, click on
the Print Friendly link.
13) To proceed with check out,
click on the Confirm > button.
14) You will be brought to the Worldpay website for payment.
7. Saving Products
7.1 Append Products to Shopping Cart Back to Top
- This function allows the customers to append the products that they had saved earlier into the shopping cart.
1) Click on the Save My Products link as shown below.
2) The following screen will appear.
3) Click
on the Append Products to Shopping Cart button.
4) The products will appear in the shopping cart upon clicking on the Append Products to Shopping Cart button.
7.2 Save Products from Shopping Cart Back to Top
- This function allows the customers to save the products in the storefront.
1) Repeat
steps 1 & 2 under section Append Products to Shopping Cart.
2) Click
on the Save Products on Shopping Cart button.
Note: Ensure that the shopping cart is not empty when you save
the products.
3) The products will be saved upon clicking on the Save Products on Shopping Cart button.
8. Order History
8.1 Viewing Order History Back to Top
- This function allows the customers to view the purchase orders that they had made before.
1) Click on the Order History link.
2) The following screen will appear.
3) Click on the desired order number to view the order.
9. Order Enquiry
9.1 Submitting an Order Enquiry Back to Top
- This function allows the customers to select an order that they had made and submit an enquiry with regards to this order.
1) Click on the Mail Order Enquiry link.
2) The following screen will appear.
3) Select
the order number to be enquired from the drop-down list.
4) Input
the information into both the Subject & Message field.
5) Click on the Submit button to submit the mail order enquiry.
10. Payment
10.1 Adding a Payment Back to Top
- This function allows the customers to submit a payment for the orders that they had made.
.
1) Click on the Payment link.
2) The following screen will appear.
3) Input
the information into the Cheque/Receipt No. field.
4) Check
on the order that you would like to make payment.
5) Click
on the Submit button to submit the payment.
6) You will be able to view the status of your payment under the Payment History section.
11. General Enquiries
11.1 Sending General Enquiries Back to Top
- This function allows the customers to submit a general enquiry.
1) Click on the Send Enquiries link at the bottom of the page.
2) The following screen will appear.
3) Input the necessary information and click on the Submit button.
12. Suggestions
12.1 Submitting Suggestions Back to Top
- This function allows the customers to submit suggestions on new ideas of the products.
1) Click on the Suggestions link at the bottom of the page.
2) The following screen will appear.
3) Input the necessary information and click on the Submit button.
13. My Account
13.1 Viewing My Account Information Back to Top
- This function allows the customers to view their account information.
1) Click on the My Account link.
The following screen will appear with the information of your account.
13.2 Editing My Account Information Back to Top
- This function allows the customers to edit the information in their account.
1) Repeat steps 1 & 2 under the section Viewing My Account Information.
2) Edit the necessary information and click on the Submit button.
14. Changing Login Password
14.1 Changing Login Password Back to Top
- This function allows the customers to change their login password.
1) Click on the Password link.
2) The screen below will appear.
3) Input the current password and new password followed by confirming the new password and click on the Submit button.
15. Unsubscribing from a Mailing List
15.1 Unsubscribing from a Mailing List Back to Top
- This function allows the customers to unsubscribe from newsletters.
1) Click
on the To Unsubscribe, click here link in the newsletter email.
2) The following window will appear.
3) Click on Yes to unsubscribe and No to cancel the action.
16. Logging Out
16.1 Logging Out of the system Back to Top
1) Click on the Sign Out link.
